Privacy Policy

Privacy & data

Privacy Policy — New Draft

A transparent framework for how Alt-Well may collect, use, protect, and share information across the magazine, shop, memberships, community features, and future digital tools.

Private pre-launch draftLegal review required
Draft status: This policy must be finalized after the commerce, analytics, email, membership, AI-tool, and cookie systems are fully configured. Complianz should then generate a verified service and cookie inventory.

Who this policy covers

This draft applies to information handled through Alt-Well websites, member accounts, purchases, magazine subscriptions, communications, and future member tools. The legal business name, data-controller identity, mailing address, contact email, and effective date remain to be confirmed.

Before launch: add the legal entity name, business address, privacy contact, applicable jurisdictions, and effective date.

Information you provide

Depending on the feature used, Alt-Well may receive information such as:

  • Name, email address, username, and account credentials.
  • Billing and shipping details, order history, subscription tier, and account preferences.
  • Messages sent through contact, support, partnership, or editorial forms.
  • Newsletter choices, survey responses, event registrations, and voluntary profile information.

Visitors should not submit medical records, diagnoses, prescriptions, insurance information, or other highly sensitive health information through general website forms or community tools.

Information collected automatically

The site and its service providers may collect device, browser, approximate location, IP address, referral source, pages viewed, interactions, cookie choices, security events, and similar technical information. The final policy must name the actual analytics, advertising, hosting, caching, anti-spam, payment, and consent services in use.

Payments and commerce

Payment processing should be handled by the selected payment gateway. Alt-Well should not store complete payment-card numbers on its own WordPress database. Order records may include contact information, billing and shipping details, purchased items, amounts, tax, fulfillment, refund, and subscription-status information.

The final version must identify the chosen gateway and link to its privacy terms.

How information may be used

  • Operate accounts, orders, subscriptions, digital access, shipping, and customer support.
  • Provide requested magazine, membership, newsletter, event, or resource communications.
  • Maintain security, prevent abuse, troubleshoot, and improve accessibility and performance.
  • Meet accounting, tax, recordkeeping, dispute, and legal obligations.
  • Send marketing only under the selected consent and opt-out framework.

Alt-Well should not sell medical profiles or present general website activity as a clinical record.

When information may be shared

Information may be shared with service providers only as needed for hosting, security, email delivery, analytics, consent management, payments, shipping, printing, digital fulfillment, customer support, and member access. It may also be disclosed when legally required, to protect rights and safety, or as part of a properly structured business transaction.

The final policy must list the relevant provider categories and any legally required specific disclosures.

Cookies and tracking

Non-essential cookies and similar technologies should follow the choices presented through the site’s consent banner. Visitors should be able to revisit those choices. The final cookie table must be generated from an actual scan after all launch plugins and integrations are configured.

Retention and security

Information should be retained only as long as needed for the stated purpose, contractual obligations, recordkeeping, fraud prevention, dispute handling, and legal requirements. Reasonable technical and organizational safeguards should be used, but no internet system can promise absolute security.

Before launch: establish retention periods for accounts, orders, subscriptions, form entries, analytics, backups, support messages, and AI-tool records.

Choices and privacy rights

Users should be able to update account details, unsubscribe from marketing, manage cookie choices, and request access, correction, deletion, restriction, portability, or objection where applicable. Some information may need to be retained for legal, security, or transaction purposes.

A verified privacy-request process and response contact must be added before publication.

Children, international use, and changes

Alt-Well is not intended to solicit purchases or sensitive personal information from children. The appropriate age threshold and parental-consent approach must be confirmed for the planned audience and jurisdictions.

International visitors should be told where information is processed and what transfer safeguards apply. Material policy changes should be dated and communicated as legally required.